Dear Customer,
We would like to inform you that a security incident has occurred in Metrosert’s MÕIS environment, and access to the system from web is temporarily closed.
Your data is safe and intact Your certificates and measuring instrument data are secure, and our work for you continues as usual.
When will the portal reopen? Until additional security measures are implemented, MÕIS will only operate within Metrosert’s internal network. We hope to reopen the customer portal within two weeks and will notify you as soon as the service is available again.
If you need access sooner You can obtain information regarding your certificates and measuring instruments at any time through our customer service:
If your work requires using the portal before it reopens, please contact us – we will try to make an individual exception and grant access from your company’s IP address. Please include the IP address from which you wish to access the portal in your inquiry.
Data security We have no evidence of any leak of customer data or calibration certificates. However, since a leak cannot be completely ruled out, we are applying the precautionary principle: we are treating the data that was in the system as potentially leaked and are implementing preventive measures to mitigate risks.
We apologize for the inconvenience caused and thank you for your understanding.